Call Center Representative
McHales Inc.
McHales Inc.
Levittown, PA Levittown, PA Full-time Full-time Estimated:
$31.
6K - $40K a year Estimated:
$31.
6K - $40K a year 2 days ago 2 days ago 2 days ago Company Overview:
Join our team at McHales, a well-established and community-rooted company committed to making a positive impact since 1950.
With a rich history and strong ties to the community, we take pride in providing exceptional services that enhance the lives of our customers.
As a Call Center Representative, you will play a crucial role in delivering outstanding customer experiences while contributing to the continued success and growth of our company.
Position
Summary:
We are seeking dedicated and customer-focused individuals to join our call center team.
As a Call Center Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring they receive the highest level of service.
This role requires excellent communication skills, a passion for helping others, and a commitment to maintaining the positive reputation that McHales has built within the community.
Key
Responsibilities:
Customer Support:
Provide courteous and efficient support to customers via phone, email, and chat channels.
Issue Resolution:
Identify and resolve customer inquiries, concerns, and issues in a timely and effective manner.
Product/Service Knowledge:
Develop a comprehensive understanding of our products and services to assist customers accurately.
Community Engagement:
Embrace and contribute to our community-focused approach, building positive relationships with customers and reinforcing our commitment to our companies core values.
Documentation:
Maintain accurate and detailed records of customer interactions and transactions.
Qualifications:
Excellent Communication Skills:
Strong verbal and written communication skills are essential.
Customer-Focused:
A genuine passion for helping customers and ensuring their satisfaction.
Adaptability:
Ability to adapt to changing situations and problem-solve in a dynamic environment.
Team Player:
Collaborative mindset with the ability to work effectively in a team-oriented atmosphere.
Empathy:
Demonstrated empathy towards customers and a desire to create positive experiences.
Requirements:
High school diploma or equivalent.
Previous customer service experience is preferred.
Proficient computer skills and familiarity with customer service software.
Must be able to commute to the office everyday.
Full Time or Part Time positions available.
Benefits:
Competitive salary with bonuses Health insurance 401(k) retirement plan Paid time off and holidays Opportunities for career advancement How to Apply:
If you are excited about the opportunity to contribute to a well-established company, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role.
Thank you for considering a career with McHales.
We look forward to reviewing your application and welcoming you to our team! N57O2OjhdG.
Estimated Salary: $20 to $28 per hour based on qualifications.
McHales Inc.
Levittown, PA Levittown, PA Full-time Full-time Estimated:
$31.
6K - $40K a year Estimated:
$31.
6K - $40K a year 2 days ago 2 days ago 2 days ago Company Overview:
Join our team at McHales, a well-established and community-rooted company committed to making a positive impact since 1950.
With a rich history and strong ties to the community, we take pride in providing exceptional services that enhance the lives of our customers.
As a Call Center Representative, you will play a crucial role in delivering outstanding customer experiences while contributing to the continued success and growth of our company.
Position
Summary:
We are seeking dedicated and customer-focused individuals to join our call center team.
As a Call Center Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring they receive the highest level of service.
This role requires excellent communication skills, a passion for helping others, and a commitment to maintaining the positive reputation that McHales has built within the community.
Key
Responsibilities:
Customer Support:
Provide courteous and efficient support to customers via phone, email, and chat channels.
Issue Resolution:
Identify and resolve customer inquiries, concerns, and issues in a timely and effective manner.
Product/Service Knowledge:
Develop a comprehensive understanding of our products and services to assist customers accurately.
Community Engagement:
Embrace and contribute to our community-focused approach, building positive relationships with customers and reinforcing our commitment to our companies core values.
Documentation:
Maintain accurate and detailed records of customer interactions and transactions.
Qualifications:
Excellent Communication Skills:
Strong verbal and written communication skills are essential.
Customer-Focused:
A genuine passion for helping customers and ensuring their satisfaction.
Adaptability:
Ability to adapt to changing situations and problem-solve in a dynamic environment.
Team Player:
Collaborative mindset with the ability to work effectively in a team-oriented atmosphere.
Empathy:
Demonstrated empathy towards customers and a desire to create positive experiences.
Requirements:
High school diploma or equivalent.
Previous customer service experience is preferred.
Proficient computer skills and familiarity with customer service software.
Must be able to commute to the office everyday.
Full Time or Part Time positions available.
Benefits:
Competitive salary with bonuses Health insurance 401(k) retirement plan Paid time off and holidays Opportunities for career advancement How to Apply:
If you are excited about the opportunity to contribute to a well-established company, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role.
Thank you for considering a career with McHales.
We look forward to reviewing your application and welcoming you to our team! N57O2OjhdG.
Estimated Salary: $20 to $28 per hour based on qualifications.
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